General terms & conditions

General terms
By placing an order you indicate to accept our Terms and Conditions. DanaPresent reserves the right to change its General Terms temporarily. 

Cancellation of your order
Every order can be cancelled without further costs and without explanation within 24 hours after the order is placed (if it has not been shipped). We ask you to notify customer service via an email. We will in turn confirm the cancellation by e-mail. Upon confirmation you can consider your order voided.

If the order has already been paid, DanaPresent will reimburse the amount within fourteen (14) days. Please contact customerservice.

Shipping will take place as long as items are still in stock. DanaPresent does its best to get orders out within 48 hours after receipt of the payment, in any case as soon as possible. We use 
If it is not possible to supply the customer within 30 days the customer will be informed in time and he has the right to cancel the order free of charge. 

The articles have to be paid in euros, including VAT. Shipping costs (unless mentioned otherwise) are not included in these prices The total price including shipping will appear before confirming your order

We cannot accept any responsibility for the effects of printing and printing errors.